Terms of service
The rules of the road for using Clean Club 805.
Services
Clean Club 805 provides curb painting, mobile car washing, dog waste pickup, and related exterior home services in the Santa Barbara County area.
Booking & scheduling
Service requests submitted through our website are not confirmed until acknowledged by our team. We will contact you to confirm your appointment, pricing, and service details.
Pricing
Prices displayed on our website are estimates. Final pricing may vary based on service scope, property conditions, or additional requests. Any price changes will be communicated before work begins.
Cancellations
You may cancel or reschedule a service at no charge with at least 24 hours' notice. Late cancellations may be subject to a fee.
Satisfaction
We stand behind the quality of our work. If you're not satisfied with a completed service, please contact us within 48 hours and we'll work to make it right.
Liability
Clean Club 805 takes reasonable care when performing services on your property. We are not liable for pre-existing damage or conditions beyond our control.
Subscription terms
Monthly subscriptions are billed on a recurring basis. Each billing cycle, a charge is made to your card on file and credits are deposited to your account balance. Credits are used to pay for scheduled services throughout the month.
You may cancel your subscription at any time through your customer portal. Cancellation takes effect at the end of your current billing period — you'll continue to receive scheduled services until then. Unused credits at the time of cancellation are forfeited and are not refundable.
You may pause your subscription for up to one billing cycle. During a pause, no charges are made and no services are scheduled. Your existing credit balance is preserved.
Payment & billing
We use Stripe to securely process payments. When you book a service or subscribe, you authorize us to save your card on file and charge it for services rendered. One-time services are charged after completion. Tips are charged together with the service amount.
If a subscription payment fails, we will retry up to 3 times. After 3 failed attempts, your subscription is paused and you will need to update your payment method to resume service. A 7-day grace period is provided after the final failure.
SMS terms
By checking the SMS consent box during booking, you opt in to receive service-related text messages from Clean Club 805. Messages may include appointment confirmations, reminders, service status updates, payment receipts, and subscription notices.
Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at the email below.
Contact
Questions about these terms? Contact us at info@cleanclub805.com.
