Privacy policy
What we collect, how we use it, and what you can do about it.
Information we collect
Clean Club 805 collects information you provide directly, including your name, email address, phone number, and service address when you request a quote, book a service, or use our Curb Designer tool.
How we use your information
- To provide and schedule our services
- To communicate with you about your bookings and quotes
- To improve our services and customer experience
- To send service-related notifications
Information sharing
We don't sell your personal information. We share data only with our service team members who need it to complete your scheduled services.
Data security
We use industry-standard security measures to protect your data, including encrypted connections and secure data storage through our hosting providers.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at the email below.
Location data
Our worker application may collect GPS coordinates during active service visits for quality assurance and route optimization. This data is associated with specific jobs and not tracked outside of active work periods.
Payment information
Payment processing is handled by Stripe, a PCI-compliant payment processor. When you save a card on file, your card details are stored securely by Stripe — we never store your full card number, CVV, or other sensitive payment data on our servers. We retain only a Stripe customer identifier and payment method token to process charges for services rendered.
SMS communications
With your explicit consent, we may send you service-related text messages including appointment confirmations, reminders, status updates, payment receipts, and subscription notices. Message frequency varies based on your service activity. Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive text messages from us (though you may still receive essential service communications via email).
Account balance & credits
Subscribers maintain an account balance (displayed as a dollar amount) that is used to pay for scheduled services. Your balance is visible in your customer portal at any time. Monthly subscription billing deposits credits to your account, and completed services debit credits from your balance.
Contact
For questions about this privacy policy, contact us at info@cleanclub805.com.